Refund Policy
Cancellation Policy:
COD Orders:
You may cancel your Cash on Delivery (COD) order before it has been dispatched by logging
into your account, navigating to the Orders section, and selecting Cancel Order Request.
Prepaid Orders:
Prepaid orders can be canceled within 24 hours of purchase. Refunds will be issued as either a
full refund or a credit note of the same amount. The refund amount will be processed within 5
business days.
Return Policy:
1. Return/Exchange is available for selected products only, the return information is
available on the product page on the website. The return policy of a product can be
changed without prior notice.
2. In case we do not have pick up service available at your location, you would have to
self-ship the product to our office address.
3. Return/Exchange charges may apply on case to case basis.
NOTE FOR RETURN
1. The items should be unused and unwashed for hygiene reasons.
2. The product should have the original packaging and tags in place, items without the
original tags will not be accepted.
3. Customized products cannot be returned or exchanged.
4. Return/Exchange requests that are not raised within the return period (refer product
page) will not be accepted.